Overview
In 2019, Tesco Bank required a complete overhaul and modernisation of its web infrastructure.
By July 2020, a successful migration was completed, resulting in a more secure, efficient, and scalable solution that significantly reduced complexity and improved operational efficiency.
The challenge
The organisation’s web infrastructure was fragmented and outdated, posing several critical issues:
- The platform was running on an old HTP team sites CMS that required substantial upkeep.
- Maintaining the website necessitated 14 different sites, creating inefficiencies and high operational costs.
- Downtime was a frequent issue, with over 200M visitors a year this was impacting public information publishing and overall reliability.
- The organisation was reaching the end of life with its existing product and needed a robust replacement.
- Any solution had to meet stringent regulatory approval from relevant financial authorities.
- The organisation’s divestment process added complexity, as only a specific division was being separated from other financial services (mortgages, insurance, and travel money).
The solution
A streamlined migration plan reduced the number of websites from 14 to 3, consolidating multiple technologies into a single, efficient system. This eliminated downtime issues, improved publishing speeds, and enhanced security.
A robust CMS was introduced to ensure operational resilience while also complying with regulatory requirements. The divestment process was carefully managed, maintaining brand consistency and operational continuity across business units.
Additionally, 129 shared components were standardised across all divisions. The migration was completed within a single sprint, delivering a scalable and future-proof solution in less than a month.
Results that speak for themselves
- Simplified and modernised web infrastructure, reducing complexity and maintenance.
- Enhanced security and system resilience, eliminating downtime concerns.
- Faster and more efficient publishing workflows, ensuring timely updates to public information.
- A fully compliant solution meeting stringent regulatory requirements.
- A seamless divestment process maintaining operational continuity across separate business units.
- A more agile and flexible digital presence, allowing quick adaptation to future business needs.